Privacy policy

Herbal ("we", "us", "the store") considers the proper protection of your personal information a core responsibility, and handles it according to the policy below. This policy applies to information collected through our online store.

1. Information we collect

When you place an order, create an account or contact us, we may collect information such as your name, email address, shipping and billing address, phone number, and payment-related details. We also automatically collect device and browsing information such as IP address, browser type and pages viewed.

2. How we use it

We use the information we collect to fulfil and ship your orders, confirm order details, process payments, respond to inquiries, prevent fraud, improve our products and service, and — where you have opted in — send you marketing messages.

3. Sharing with third parties

We do not sell your personal information. Except where required by law, we do not share it with third parties without your consent. We share it with service providers only to the extent necessary to operate the store — for example payment processors, shipping carriers, and our ecommerce platform (Shopify).

4. Cookies

We use cookies and similar technologies to keep your cart, improve usability and analyze site traffic. You can disable cookies in your browser settings, though some parts of the store may not work correctly.

5. Data retention

We keep order records for as long as necessary to provide our service and to meet legal, tax and accounting requirements.

6. Your rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing at any time. Contact us at the address below and we will respond within 30 days.

7. Children

Our store is not directed at children under 13, and we do not knowingly collect their personal information.

8. Changes to this policy

We may update this policy from time to time. The current version is always available on this page.

9. Contact

Email: support@herbalh.shop
Herbal, 601 Sealofts Dr, Boynton Beach, FL 33426, United States